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1- Description of the professions associated with specialized secretarial specializations :) that will be practiced by the graduate upon graduation from vocational education and training institutions)
The works and professions associated with specialized secretarial specializations are numerous, as they include secretarial work, as well as works associated with specialized secretarial work, such as legal, medical, and tourism secretarial work.
Secretariat:Secretary tasks include implementing and coordinating office activities and accurately passing information to employees and clients. Managers, professionals, and workers in institutions, companies, and various economic establishments rely on secretarial tasks in managing administrative operations. The tasks assigned to the secretariat differ, depending on the level of responsibility it bears, and the type of establishment in which it works. Secretarial work includes a set of office and administrative tasks necessary to run the organization's business effectively, including: scheduling appointments, answering inquiries, transferring information over the phone, organizing files, filling out forms, writing and printing letters, making travel and appointment arrangements, contacting clients, and other tasks. Secretarial work has evolved to include operating personal computers and using them to process words, create tables and databases, and use them in the fields of publishing, design, and searching for the necessary information. Tasks also require proficiency in Arabic and English, both written and spoken. Secretarial duties must be proficient in the use of office equipment such as fax, computer, photocopier and telephone-connected recording devices. Secretarial workers can work in several specialized fields, some of which require them to obtain additional specialized skills and competencies:
Specialized secretarial duties:In addition to general secretarial duties, some secretaries carry out specialized tasks that require knowledge of technical terms, issues and transactions related to the profession:
2- Description of the specialty: The competencies required to perform these tasks: (The competencies and skills that are trained in vocational education and training institutions to be able to practice the professions related to the secretarial specialty / administrative secretarial / specialized secretarial according to the description above)
To perform the previous tasks, the administrative and secretarial profession needs to obtain the competencies of knowledge, skills and attitudes necessary for that, starting from general competencies in the field of communication, interaction and dealing, and empowerment, to know how to deal with customers and the public and communicate with them, to specialized competencies in the field of skills in using various computer programs, accounting and bookkeeping skills, and using language skills in writing and conversation to include Arabic and English, and knowledge of the terminology of the profession in both languages. It also includes the skills of filling out forms, registration, organization and archiving, and requires specialized skills in the event of working in specialized fields from knowledge of the terminology of the profession, and carrying out transactions related to the profession. And the use of various office equipment, knowledge of public safety procedures, the necessary life skills and character building necessary to carry out the required tasks, and the competencies that enable him to carry out the necessary tasks in the description of the profession (which are the qualifications required for the labor market), in addition to mastering the skills of modern technology that the labor market needs.
2- Work environment, workplaces and the possibility of professional development:
3-Qualification for the profession: (training locations, forms, admission requirements, and the possibility of completing education)
1- Vocational training locations
Some centers provide training in secretarial or administrative secretarial only, and others add medical and tourism secretarial services, which qualifies graduates of each to work in different fields.
Lutheran World Federation / Ramallah | Professional Secretariat |
3- Completing education and professional development: