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Management and secretarial jobs and administrative secretary
Management and secretarial jobs and administrative secretary
Management and secretarial jobs and administrative secretary

1- Description of the profession, the competencies required for the labor market and the required skills:

1- Description of the professions associated with secretarial and administrative secretarial specializations: ) that will be practiced by the graduate upon graduation from vocational education and training institutions)
There are many jobs and professions associated with secretarial and administrative secretarial specializations, including secretarial, executive secretarial, and administrative assistance.
Secretariat: The tasks of the secretariat include implementing and coordinating office activities and accurately passing information to employees and clients, and it depends on Managers, professionals and workers in institutions, companies and various economic establishments are responsible for secretarial tasks in managing administrative operations. The tasks assigned to the secretarial role vary according to the level of responsibility they bear and the type of establishment they work in. The secretarial role includes a set of office and administrative tasks necessary to manage the organization's business effectively, including: scheduling appointments, answering inquiries, transferring information over the phone, organizing files, filling out forms, writing and printing letters, making travel and appointment arrangements, contacting clients and other tasks. Secretarial work has evolved to include operating personal computers and using them to process texts, create tables and databases, and use them in the fields of publishing, design and searching for the necessary information. The tasks also require proficiency in Arabic and English, both written and spoken. Secretarial duties must be proficient in the use of office equipment such as fax, computer, photocopier, and telephone-connected recording devices. Secretarial workers can work in several specialized fields, some of which require them to obtain additional specialized skills and competencies: Executive secretarial duties or administrative assistance: Executive secretarial duties have become focused on public relations, such as receiving visitors, arranging meetings and conferences, and answering letters, in addition to performing the previous secretarial duties. The executive secretariat also undertakes other more complex tasks such as preparing statistical research and reports, training new employees, following up on employee issues and affairs within its specialization, and following up on financial matters within its specialization.

In large institutions and establishments, the secretariat’s tasks may be limited to reception, storage, printing, or archiving.

2- Description of the specialty: The competencies required to perform these tasks: (the competencies and skills that are trained in vocational education and training institutions to be able to practice the professions related to the secretarial specialty/administrative secretarial/specialized secretarial according to the description above)

To perform the previous tasks, the administrative and secretarial profession needs to obtain the competencies of knowledge, skills and attitudes necessary for that, starting from general competencies in the field of communication, interaction and dealing, and empowerment, to know how to deal with customers and the public and communicate with them, to specialized competencies in the field ofskills in using various computer programs, accounting and bookkeeping skills, and using language skills in writing and conversation to include Arabic and English, and knowing the terminology of the profession in both languages. It also includes skills in filling out forms, registering, organizing and archiving, and requires specialized skills in the case of working in specialized fields, such as knowledge of professional terminology, carrying out transactions related to the profession, using various office equipment, knowledge of public safety procedures, the necessary life skills and building the necessary character to carry out the required tasks, and the competencies that enable him to carry out the tasks necessary in the description of the profession (which are the qualifications required for the labor market), in addition to mastering modern technology skills that the labor market needs.

2- Work environment, workplaces and the possibility of professional development:

1. Workplaces
  • Public sector institutions from various governmental and non-governmental institutions
  • Educational facilities: schools, colleges, universities and educational services offices
  • Health facilities: hospitals, medical centers, laboratories and clinics
  • Production facilities, construction and trade sector facilities and in the banking and insurance sector

2. Professional development
The secretary's work may begin with receiving, typing, and basic office work, then progress to drafting letters and reports, and the tasks increase. The secretary is now an
executive assistant or administrative assistant. It performs several diverse and complex tasks that require vigilance, follow-up, pursuit, and recovery at the same time, with an equal degree of efficiency.
Responsibilities may increase according to the employee's development to become an office manager, administrative manager/administrative coordinator, etc. through increasing experience and acquiring more knowledge and skills.
In addition, income and employment are linked to the general economic situation, but statistics have shown a high ability for vocational graduates to find work and develop in the field of Occupation.

3-Qualification for the profession: (training locations, forms, admission requirements, and the possibility of completing education)

1. Vocational training locations
Some centers provide training in secretarial or administrative secretarial work only, while others add medical and tourism secretarial work, which qualifies graduates of each to work in different fields.

Young Women's Christian Association / Ramallah Administrative Secretariat
Palestine Polytechnic University / Hebron 260 Executive Management and Secretarial Work
Young Women's Christian Association / Jerusalem Office Management
Middle East Council of Churches / Gaza Secretariat
Young Women's Christian Association / Ramallah Office Management
Evangelical Lutheran Secondary School / Bethlehem Executive Secretariat

2. Admission requirements:
  • Varies according to the vocational education and training institution.
  • Some centers require that the student has a high school completion certificate before taking the exam.
  • To pass the written admission exam in English.
  • Some centers also allocate this training to girls only.

3. Completing education and professional development:
  • Students can complete their education and obtain a university degree while in these courses. However, the training provided by vocational training centers in the fields of secretarial and administrative secretarial studies qualifies students to enter the labor market without the need to complete their university education.
  • These centers also grant students a professional diploma in the field of secretarial and administrative secretarial studies.
  • Graduates can complete their development through specialized courses that contribute to professional development.


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